MARKET PLACE TERMS AND CONDITIONS
 

 


Delivery timescales
 
Market place items will be despatched directly to you within five working days of receipt of payment. All Market Place items will be allocated on a strictly first come, first served basis. Stock levels and availability will be confirmed at time of order.


Delivery costs
 
See individual items for detail of delivery costs or phone Stagecraft on 01597 840222 (Mon – Thurs 8.30am – 4.00pm; Fri 8.30am – 12.00 noon.) Email sales@stagecraft-uk.com (Mon – Thurs 8.30am – 4.00pm; Fri 8.30am – 12.00 noon.)
Alternatively, speak to your local Stagecraft representative, who will be happy to help.

 

 

Ordering and Payment information
 

To order:

Phone 01597 840222 (Mon - Thurs 8.30am - 4.00pm; Fri 8.30am - 12.00 noon)

Email sales@stagecraft-uk.com (Mon - Thurs 8.30am - 4.00pm; Fri 8.30am - 12.00 noon)

By post to Stagecraft Display Ltd, Llaithddu, Llandrindod Wells, Powys LD1 6YS, stating the goods required, payment method and a direct contact number for a member of the Stagecraft team to contact you to confirm availability of the items required, clarify your details and take any credit card information where needed.

Speak to your local Stagecraft representative.

 

Payment methods:

All major credit cards accepted via telephone contact only. Please do not email your credit card details to us. Upon receipt of an email request to purchase a member of our staff will contact you to take these details from you and advise stock levels.
Payments by cheque are welcome – please make payable to “Stagecraft Display Ltd” and allow 5 working days for your cheque to clear. Post your cheque to Stagecraft Display Ltd, Llaithddu, Llandrindod Wells, Powys LD1 6YS.
Goods will be allocated upon receipt of order and despatched within 48 hours of receipt of payment.
VAT applied at 15%.

 

Returns
 

Items can be returned to us within 10 days of receipt for a full refund or exchange provided they are unopened, unused and returned in the original packaging.
Returns postage cost to be covered by the purchaser.
Any refunds will be credited to you within 5 working days of receipt of returned goods.
Self assembly items cannot be returned once assembly is part or fully completed, unless they do not comply with the description given, are faulty, or are not fit for any stated purpose.
Your statutory rights are not affected.